Shipping policy

 

Introduction

Ara African Couture LLC ("Ara African Couture," "we," "us," or "our") is committed to providing our customers with a fast, reliable, and affordable shipping experience. This Shipping Policy outlines our shipping procedures, shipping times, and shipping costs.

Processing Times

Orders are typically processed within 1-3 business days. During peak seasons or sales events, processing times may be extended. You will receive an email notification with your tracking information once your order has been shipped.

International Shipping

 If you are shipping outside the USA,  contact the seller before putting your order in to know if we ship to the country of destination.

Shipping Costs

Shipping costs are calculated based on your order total, shipping method, and shipping destination. You can view shipping costs at checkout.

Order Tracking

You will receive an email notification with your tracking information once your order has been shipped. You can track your order status on our website or by contacting us.

Shipping Policy

We are not responsible for any order that is delivered to the wrong address based on the incorrect address the customer provided at the point of order.  Customers are advised to put a correct mailing address when placing an order.

 Damages and Returns

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a return or replacement.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time. 

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Ara African Couture LLC omolaraadeleye10@gmail.com.